It is the university’s legal and ethical responsibility to prevent harassment and discrimination on the basis of race, color, ancestry, religious creed, gender identity and expression, national or ...

LEXINGTON — A joint resolution introduced Tuesday by the Kentucky House of Representatives would require the Kentucky High School Athletic Association to submit a report on the processing of transfers ...

Last week we began to look at how to resolve conflicts. We said that conflicts are inevitable issues that will arise in any relationship. We started delving into some basic principles of conflict ...

Failures like over-automation, inconsistent service, lack of personalization and poor communication erode trust and loyalty. Poor problem resolution, ignoring feedback and failing to adapt to customer ...