NASHVILLE, Tenn., June 27, 2022 /PRNewswire/ -- Oracle Utilities Edge -- Oracle today announced Oracle Utilities Agent Service, a new cloud application specifically for utility customer service teams.

SAN FRANCISCO--(BUSINESS WIRE)--Medallia, Inc. (NYSE: MDLA), a global leader in experience management and a member of Oracle PartnerNetwork (OPN), today announced it plans to integrate with Oracle CX ...

Oracle today launched several updates to the Oracle Customer Experience (CX) Cloud at its Oracle OpenWorld user conference in San Francisco. The latest updates include digital assistants for sales, ...

Oracle today at its CloudWorld user conference in Las Vegas introduced several artificial intelligence and generative AI-powered capabilities, supported by the Oracle Cloud Infrastructure (OCI) ...

With pre-built agents for lead scoring, quote generation, and service triage, Oracle aims to boost operational efficiency and offer embedded automation, without requiring custom agent frameworks.

Oracle ORCL recently introduced Oracle Utilities Agent Service, a cloud application specifically for utility customer service teams. Agent Service combines Fusion CX and utility applications to ...

Oracle has updated its Unity Customer Data Platform (CDP) with new features to help enterprises improve customer experience and engagement, and optimize marketing spend. The latest updates made to ...

The Oracle Live Applications event is this week, and yesterday, I discussed in this article how Oracle has quietly become an essential cloud applications company. Oracle utilizes a SaaS model to ...