When it comes to cost savings, discounts and credits for poor service most people operate on a “more is better” principle. Is this really the best approach for service-level agreement credits? Most ...
Many IT administrators aren’t comfortable handing over control of the most critical security components of their infrastructure. But in recent years, security outsourcing has become a popular and ...
Network-as-a-Service or NaaS is a software-based subscription model that allows customers to rent networking services from cloud providers. Customers can then operate their own networks as a service, ...
Level 3 Communications finalized its acquisition of WilTel Communications Group in late December, creating a service provider that could become a strong second-tier player behind mammoths AT&T/SBC and ...
Our recent article about Silicon Valley residents who formed a co-op Internet service provider might have people wondering what it would take to get the same thing in their hometowns. The most obvious ...