TaxConnex(R) Achieves World-Class NPS of 87, Outpacing Industry Benchmarks and Reinforcing Commitment to Exceptional Client Service

ALPHARETTA, GA / ACCESS Newswire / April 21, 2026 / TaxConnex (R) , a full-service sales, use, and telecom tax outsourcing provider, announced today that it has achieved a Net Promoter Score (NPS) of ...
CMS Wire

Net Promoter Score Isn’t a Growth Strategy — It’s a Comfort Metric

Uncle Giuseppe's in New Jersey hooks me back for its tremendous comfort food; NPS, on the other hand, is too much comfort for CX leaders. But instead of immediately infusing their responses into what ...
Business Wire

Broadvoice Receives Industry-Leading Net Promoter Score® for Customer Loyalty and Satisfaction

LOS ANGELES--(BUSINESS WIRE)--Broadvoice, a leading global customer experience technology provider, announced today that its CCaaS solutions, which includes the GoContact platform, received a Net ...
Morningstar

Customers Bank Sets a New Standard in Client Satisfaction with Industry-Leading NPS Score of 81

Customers Bank, the $24 billion subsidiary of Customers Bancorp (NYSE: CUBI), today announced a Net Promoter Score (NPS) of 81 for 2025—an 8-point increase over last year’s score of 73. This result ...
Business Wire

11:11 Systems Achieves Top NPS Score in AVANT’s Analysis of Cloud Providers

FAIRFIELD, N.J.--(BUSINESS WIRE)--11:11 Systems today announced it has been named the Top Vendor NPS: All Cloud by AVANT, a leading distributor of next-generation technology solutions. This ...
Retail TouchPoints

NPS Only Tells A Piece Of A Retailer’s Health; Why Does The Industry Rely On It?

Acquiring new customers is hard work and costly, so making sure that customers are happy, coming back and buying again is every retailer’s number one priority. Which is, in part, why the retail ...
KITV

Verve Cloud, Inc. Announces NPS Score of 36

SAN DIEGO, Nov. 7, 2025 /PRNewswire/ -- Verve Cloud, Inc. ("Verve" or the "Company"), a provider of cloud services specializing in UCaaS (Unified Communications as a Service) solutions for the small ...

TaxConnex, LLCÆ: TaxConnex Achieves World-Class NPS of 87, Outpacing Industry Benchmarks and Reinforcing Commitment to Exceptional Client Service

ALPHARETTA, GA / ACCESS Newswire / April 21, 2026 / TaxConnex, a full-service sales, use, and telecom tax outsourcing provider, announced today that it has achieved a Net Promoter Score (NPS) of 87 - ...