ING Direct of Canada has reduced its call center volume by investing in technology that helped it determine what drove many of its customers to pick up the phone. Processing Content In 2009, ING ...

This content has been selected, created and edited by the Finextra editorial team based upon its relevance and interest to our community. The app, which poses a threat to the dongle-dependent mPOS ...

BETHESDA, Md.--(BUSINESS WIRE)--Paradigm Solutions International, Inc. (PSI), an industry-leading provider of cost effective, Business Continuity Management/Disaster Recovery/Continuity of Operations ...