Nowhere to go but up. That cliché's trotted out whenever something "hits bottom," but this recession, which we've only begun crawling out from, has taught us a 21st-century inverse: "Too big to fail." ...

Recognizing excellence in the CRM industry is as much an honor for us as it is (we hope) for the recipients. With the seventh annual CRM magazine Market Awards, we take note of the industry’s ...

[Editor’s note: Learn about the basics of CRM and analytics straight from the experts. Below is a press release from IMMAP.] MANILA, Philippines – The second installment of IMMAP x CDM’s Web ...

In August FB Consult Ltd. and the International Bank of Azerbaijan OJSC (JSC" IBA ") signed an agreement for the pilot implementation of CRM SalesLogix system in one of the IBA branches, the bank said ...